How did you become a field service engineer?
I’ve worked here for six years now. Before that, I worked as a support worker and maintenance engineer. A friend asked me if I fancied becoming a field service engineer and the job appealed to me. I really enjoy working here.
What are the best aspects of your role?
Over the last six years, I’ve got to know the service users really well. I enjoy travelling around the county and I get to meet some very interesting people.
I really enjoy repairing things and problem solving. The more of a challenge it is to repair a wheelchair, the more I enjoy it.
What does a typical work day look like for you?
I collect my job sheets and wheelchair parts the night before from out of the service centre, then drive home.
I plan my route and leave home at 8.00am. I will have between 10 and 14 jobs to complete during the day. This means that I can travel around 150 miles per day. My day should finish at 4.30pm, but if I am on call and must attend breakdowns, I can be on the road until 10.00pm.
What do you do to relax?
I enjoy sports that get me out in the countryside. I recently ran the 10K challenge to raise money for MIND. This involved me running 10 kilometres a day for 7 days, and I raised over £1,000.
I love mountain biking and spend a lot of my spare time doing this.
My other passion is photography and every year, I release a calendar for family and friends.